The Grand River Center’s entire team has successfully completed the certification process. This achievement reflects our ongoing dedication to enhancing the guest experience by ensuring our venue is accessible to all individuals, regardless of their sensory needs. Our team has undergone extensive training to recognize and assist guests with sensory sensitivities, and we have incorporated sensory tools and resources throughout our facility. Our sensory bags include noise-canceling headphones, sunglasses, fidget tools, verbal cue cards, and weighted lap pads, all designed to support guests who might feel overwhelmed by their surroundings